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Your Telehealth Guide: Staffing

Your facility is finally telehealth-ready. You’ve done your research and decided which equipment your practice needs and maybe even started training your staff on how to use it.

But finding qualified providers to staff your telehealth program?

That’s where the real challenge starts. With these three easy steps, your organization will be able to match the perfect fit for your needs.


Step 1: Define Your Area of Need 

While many physicians are interested in working in telehealth, it’s important to gauge where your facility has the most immediate need.

Look for areas that a telehealth provider can fill a gap in your current range of care or lend a hand to physicians who may experience burnout.

Telehealth providers allow your current physicians the flexibility to take leave, continue their education, or offer consults in their specialties.

They also allow your facility access to providers in subspecialties that your patients might not have access to on a regular basis.


Step 2: Check Federal/Local Laws

Once you’ve identified where your areas of need are, your next step is to check both federal and local laws concerning telehealth.

From telepresenters, to licensure and even teleprescriptions, each state has different requirements for your physicians to follow.


Step 3: Vetting Your Candidate

Not only do you need to find a physician with the right background, you also need to ensure that they are tech-savvy enough to take part in your telehealth program.

Your ideal telehealth provider should understand how to use your Electronic Hospital Records system, have reliable, working internet, and be able to quickly troubleshoot should issues arise on the telehealth platform.  


Find trained telehealth providers who best fit your facility's needs. 

Learn how to make sense of CPT billing codes.

Finding doctors to staff your telehealth program may seem like a time-consuming challenge, but it doesn’t have to be. 

With Jackson & Coker Telehealth, we take out the guesswork of staffing your telehealth program by:

  • Training your staff to provide telehealth services
  • Offering 24/7 live support.
  • Sourcing top telehealth providers who are ready to go to work with your organization.

Our telehealth team can help you find the best fit for your facility in as little as 48 hours. 



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