|
According to Department of Justice statistics, psychiatrists are more than three times as likely to be a victim of violent behavior than other health care workers. For this reason, it’s important for psychiatrists to understand how to manage aggression and head off the likelihood of an adverse event. An article in Psychiatric Times has details on how to do just that.
A key initial step is risk assessment. Only rarely do patients turn aggressive with no warning. A history of violence, agitation, anger, and disorganized behavior or poor compliance, escalating verbal abuse and increased motor activity, typically pacing, during the interview are all indicators that increase the risk for violence. Detailed or planned threats of violence and neurological illnesses are also things to look out for. No specific combination can fully predict violent episodes, but these symptoms should definitely raise your awareness of the potential of such an episode.
Aggressive patients often become so because they feel trapped, helpless, or humiliated. As a psychiatrist, it is your duty to reduce anxiety and fear by maintaining a humane and respectful manner. Recognize the patient’s affect, validate it when appropriate, and encourage the patient to talk about his feelings. This teaches the patient to verbalize feelings instead of resorting to violence.
It is also a good idea to maintain proper physical distance from patients. Interview patients in a quiet, comfortable setting wherein patient and clinician are both seated. Starting with nonintrusive questions, the physician should begin questioning specifics only when the patient begins to show comfort with the interview.
In outpatient settings, it is appropriate to screen all prospective patients via telephone for fifteen to twenty minutes. Patients with a history of violence or paranoia should not be interviewed in a private office initially. For these patients, select a proper outpatient department for initial interviews.
Violent patients can prove a stressful affair, but the proper technique in handling them with minimal humiliation and helplessness will help ensure that both you and your patient emerge unharmed.
|